Frequently Asked Questions
Everything you need to know about shopping with MAS.
What is the standard shipping timeframe for MAS orders?
We typically process orders within 1-2 business days. Standard shipping generally takes 3-5 business days depending on your location, and you will receive a tracking link via email as soon as your package departs our facility.
What is your return and exchange policy?
MAS offers a 30-day return window for all unworn, unwashed items with original tags attached. You can initiate a return or exchange through our online portal, and we will provide a prepaid shipping label for your convenience.
How do I ensure I choose the correct size?
Each product page features a detailed 'Size & Fit' guide with specific measurements. As our pieces range from tailored to oversized fits, we recommend checking the individual garment dimensions provided to find your perfect match.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible customers.
Does MAS ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by region and are calculated at checkout. Please note that customers are responsible for any local customs duties or taxes.
How should I care for my MAS garments?
To maintain the longevity of our fabrics, we recommend following the specific care instructions on the inner label of each piece. Generally, we suggest washing in cold water and laying flat to dry to prevent shrinkage and preserve color.